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2nd Line Engineer - Contract

Location
Warrington, Cheshire
Salary
£250 - £300 per day
Job Type
Contract
Ref
BBBH30059_1650442850
Contact
Lois May

2nd Line Support - Citrix & Vmware - Outside IR35 - 6 Months - £250 - £300

Work for the leading Cloud Provider within the Legal Sector. High profile customers, cutting edge technology and experience providing a White Glove Service. Must have experience supporting multiple customers at a 2nd line level across Citrix technologies.

Key Skills:

  • Citrix - XenApp, XenDesktop, XenServer.
  • VMware.
  • Veeam / Hyper-V
  • O365 / Azure - NICE TO HAVE

Responsibilities

  • Provide second level support to clients.
  • You will support the 1st and 2nd line teams to resolve issues that come into the Service Desk.
  • Ensure that incidents are resolved in a timely manner to meet defined service level targets.
  • Complete relevant and skilled investigations, before escalating to 3rd.