2nd/3rd Line Support Analyst

Job Title: 2nd/3rd Line Support Analyst
Contract Type: Permanent
Location: London, England
Salary: £220 - £45000.00 per annum
Start Date: ASAP
Reference: BBBH19882_1565078788
Contact Name: Angie Riviera
Contact Email:
Job Published: August 06, 2019 09:06

Job Description

The successful candidate will have two years plus of desktop support experience across the following key areas:

  • Windows 7/10 Desktop Support
  • Office 2013/2016/365
  • Mobile Device Support in Blackberry Suite
  • Basic Network troubleshooting
  • Active Directory Administration
  • Exchange 2010 Administration
  • Backup Exec/Veeam
  • Bloomberg Support
  • Experience in the Finance Sector

Further experience of the following would be beneficial:

  • General printer Support
  • Avaya IP Office (PSTN/SIP)
  • Group Policy Management
  • Palo Alto security product suite
  • Cisco Switches and Routers
  • Some Windows and Linux server knowledge
  • Symantec AV and Encryption
  • SQL Management

Skills and Attributes

  • Flexible and adaptable, eager to learn
  • A can-do attitude with a pro-active and positive approach to work
  • Confident yet calm demeanour, with the ability to work under pressure and meet deadlines
  • Experience of dealing with VIP's, good user management skills.
  • Excellent attention to detail, communication and organisational skills
  • Ability to work outside office hours when required