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3rd Line Support Engineer - Nussus Vulnerability Scanner

Job Title: 3rd Line Support Engineer - Nussus Vulnerability Scanner
Contract Type: Temporary
Location: West Midlands, England
Industry:
Salary: £35000 - £40000 per annum
Start Date: Feb 2021
Reference: BBBH25340_1609783489
Contact Name: Richard Hales
Contact Email: richard.hales@talentinternational.com
Job Published: January 04, 2021 18:04

Job Description


This is a Fixed Term Contract until Sep 2021


IT Engineers needed with a proven background in 3rd line technical support, who want to contribute to a regionally significant digital transformation.
This is not a simple challenge; you will be working within a complex, multi-site environment - across numerous tech stacks. Their On-Premise technologies used include Microsoft, Cisco and Citrix.
In particular, this role will heavily involve management around Nessus Vulnerability Scanner proprietary software.


The role
The purpose of the role is to support activities across the IT estate, whilst using Nessus to Implement a Vulnerability Management process.
You will be able to work within a flexible Technical Support Team, providing a high level of technical support to both internal and external customers.
This includes working on the network, hardware and software in support of the delivery of all agreed ICT services.


About you:
You will have significant experience of working within on site / physical and virtual teams, helping to manage work loads, problem solving, solution development and system management.

  • ITIL certification in IT Service Management, or similar
  • Significant knowledge of Microsoft, Cisco and Citrix technologies - their use and application.
  • Substantial knowledge, acquired through hands-on experience, in a specialist technical support environment for both hardware and software
  • Effective interpersonal and communication skills, both written and verbal are a given.
  • Commercial exposure and experience Nessus Vulnerability Scanner proprietary software process.


How to apply:
If this seems like a role suited to your skillset, apply online now.