Business Analyst - CRM

Job Title: Business Analyst - CRM
Contract Type: Contract
Location: London, England
Salary: £400 - £450 per day + Outside IR35
Start Date: ASAP
Reference: BBBH30027_1649756698
Contact Name: Kelly Goddard
Contact Email:
Job Published: April 12, 2022 10:44

Job Description

Business Analyst CRM - Agile - Outside IR35 - £450 per day - London 2 days per week

I'm currently working with a growing organisation based in Central London.

We are looking for a Business Analyst to join the team to work across several different programmes.

Responsibilities include:

  • Observation and analysing current work practises identifying key areas for improvement
  • CRM background
  • Using data driven improvement approaches (eg. DMAIC - Define, Measure, Analyze, Improve and Control)
  • Process mapping and Value Stream Mapping
  • Process and technical changes
  • Writing clear user stories and acceptance criteria that are translatable to both technical teams and the business
  • Key relationship management between outsourced providers/3rd party suppliers
  • Lead requirement workshops
  • Relationship building with all level of stakeholders within the business
  • Extensive experience working within an Agile environment