Business Analyst - Service Design and Innovation team

Job Title: Business Analyst - Service Design and Innovation team
Contract Type: Contract
Location: England
Salary: £550 - £600 per day + Inside IR35
Start Date: September 2021
Reference: BBBH27932_1629975636
Contact Name: Zoe Latuszka
Contact Email:
Job Published: August 26, 2021 12:00

Job Description

Business Analyst
Start: Asap
End: 11th Feb 2022 (Likely extension)
Inside IR35. £550-600 per day.
Remote for foreseeable and duration if needed. UK based.
We are looking for Business Analysts to join our Service Design and Innovation team (SD&I). We work closely with business area(s) across ONS to identify opportunities to deliver change with a clear focus on people, process, technology and data and support ongoing transformation work, typically with an emphasis on the earlier stages of the change lifecycle. You will work alongside SD&I's Service Designers and Business Architects to shape an end-to-end design which is user centric.

Core to being an effective Business Analyst in SD&I is:
* Understanding user and business needs
* Breaking those needs out into constituent parts
* Analysing multiple solutions
* Supporting the communication and delivery of a solution to meet the user needs
* Analytical thinking, problem-solving and communication skills


  • As one of our Business Analysts, you will carry out a wide range of activities with responsibilities that include:
  • Leading and managing investigations into business processes, functions, information flows, data structures and software development processes, using various methodical and consistent techniques
  • Defining improvements to business processes, whilst evaluating potential solutions based on the impacts across the organisation
  • Leading, understanding and communicating the bigger picture whilst working to assure that the overall goal is maintained in creation of the product backlog, but also working at a detailed level during sprints and iterations
  • Influencing, facilitating and communicating to help provide solutions to real business problems
  • Eliciting requirements using appropriate techniques
  • Delivering at pace, using agile methodologies and principles where appropriate
  • Creating requirements documentation to high standards. Using modelling techniques, considering requirement management and traceability back to source, adherence to business objectives and their fitness for purpose
  • Assisting decision makers in gathering information to make informed decisions
  • Helping to quality assure test solutions and products
  • Actively participating in the Business Analysis community to refine and develop standards and working practices, and to share knowledge
  • Travelling to other sites will be required

Highly desirable:

  • Enthusiasm for scoping and defining new opportunities for improvement of business processes and systems
  • Experience leading or supporting pre-discovery and discovery stages of major change initiatives
  • Holistic business improvement experience