Cloud HelpDesk Engineer
Role – Cloud HelpDesk Engineer
Location – Warrington
5 days a week – Onsite
Benefits
- Fun office environment with breakout spaces
- Private Healthcare
- Dental cover
- Free eye tests & money towards glasses/contact lenses
- Contributory pension
- Emloyee discounts/recognisition cards
Talent UK is partnered exclusively with a growing Managed Service Provider based just outside Warrington. They have reported revenue growth year on year with an impressive number of employees, making them a very efficient business.
They are looking for a Cloud HelpDesk Engineer to be an integral part of the Technical Support Team, you can expect to work with the latest technology and leading brands in a team where everyone has a passion for technology. This will be a hands on, fast paced role where will be endless opportunities to develop new skills and get involved in projects across the business as you progress.
Responsibilities
- Taking ownership of incidents and managing through to resolution
- Working with the latest technology such as Microsoft Azure
- Problem solve to find solutions to complex issues
- Providing a high level of customer-focused support through the service desk
- Promptly responding to issues
- Configuration of office hardware and software
- Day to day monitoring to proactively prevent issues
Essential skills required:
- A passion for technology above all else
- A positive attitude, always focused on finding a solution
- The ability to learn new skills quickly
- An understanding of Windows Server or Windows Desktop
- An understanding of Active Directory
- A basic understanding of TCP / IP networking
- A full clean driving license
- Great communication skills
If you are interested in this role or know anybody who might be, please apply now!