Cloud HelpDesk Engineer

  • United Kingdom
  • North West
  • Permanent
  • £25000.00 - £35000.00 per annum

Role – Cloud HelpDesk Engineer

Location – Warrington

5 days a week – Onsite


  • Fun office environment with breakout spaces
  • Private Healthcare
  • Dental cover
  • Free eye tests & money towards glasses/contact lenses
  • Contributory pension
  • Emloyee discounts/recognisition cards

Talent UK is partnered exclusively with a growing Managed Service Provider based just outside Warrington. They have reported revenue growth year on year with an impressive number of employees, making them a very efficient business.

They are looking for a Cloud HelpDesk Engineer to be an integral part of the Technical Support Team, you can expect to work with the latest technology and leading brands in a team where everyone has a passion for technology. This will be a hands on, fast paced role where will be endless opportunities to develop new skills and get involved in projects across the business as you progress.


  • Taking ownership of incidents and managing through to resolution
  • Working with the latest technology such as Microsoft Azure
  • Problem solve to find solutions to complex issues
  • Providing a high level of customer-focused support through the service desk
  • Promptly responding to issues
  • Configuration of office hardware and software
  • Day to day monitoring to proactively prevent issues

Essential skills required:

  • A passion for technology above all else
  • A positive attitude, always focused on finding a solution
  • The ability to learn new skills quickly
  • An understanding of Windows Server or Windows Desktop
  • An understanding of Active Directory
  • A basic understanding of TCP / IP networking
  • A full clean driving license
  • Great communication skills

If you are interested in this role or know anybody who might be, please apply now!

Apply now

Submit your details to the hiring team and attach your resume