Digital Content Designer

Job Title: Digital Content Designer
Contract Type: Contract
Location: City of London, London
Salary: £400 - £495 per day + (Inside IR35)
Start Date: ASAP
Reference: BBBH28169_1632472220
Contact Name: Rhiannon Lawrence
Contact Email:
Job Published: September 24, 2021 09:30

Job Description

  • Content Designer - Government / Public Sector
  • 6 Months
  • £450 - £495 - Inside IR35
  • Remote Working

We are looking for an experienced content Designer who will work on a single piece of content or on the end-to-end journey of a service to help users complete their goal. May involve the creation of, or change to, a transaction, product or single piece of content that stretches across digital and offline channels. An expectation that appropriate content is shown to a user in the right place and in the best format; starting from discovery and working closely with user researchers, service designers and interaction designers. Be responsible for creating, evaluating, updating and reviewing content at all stages of the end-to-end user journey. Need to be comfortable using evidence, data and research to make content decisions; build relationships to focus on the needs of the user and to influence stakeholders; contribute to and use the style guides and content patterns.

As a Content Designer you will be responsible for:

  • Working on user correspondence to ensure it's clear and accurate
  • Working with agile teams on the continuous improvement of digital services
  • Working with the other senior content designer to ensure content meets GDS standards
  • Liaising with teams across OPG to ensure guidance content on GOV.UK is accurate
    Excellent content design skills and experience Knowledge of GDS/GOV style guide Experience of working on digital services and familiarity with design pattern libraries
  • Prior experience working on content across channels
  • Able to work with stakeholders

You must be able to demonstrate experience in the following technologies and techniques:

  • Understand different prototyping techniques and be able to use them to visualise content in context.
  • Identify important stakeholders and communicate with them clearly and regularly.
  • Contribute to content strategies and policies, and can create content patterns or standards.
  • Can identify tasks that will provide insights into a problem, formulate hypotheses, gain insights from data and user research and make decisions on findings.
  • Design content to meet user needs and make complex language and processes easy to understand, presenting the right information in the right format for what users need.
  • Have robust experience of writing, editing and publishing digital content.
  • Understand accessibility requirements and can design content that works with common assistive technologies.
  • Knowledge of GDS/GOV style guide

Next steps
If you are a Content Designer and this role sounds of interest, please don't hesitate to send in your CV.