Digital CX Manager

Digital Customer Experience Manager - Remote/Nottingham - £55k - Fixed Term Contract

Would you like to be involved in digital transformation? This could be an excellent opportunity for you.

We are currently looking for a skilled digital professional to join a growing organisation based in Nottingham but with full flexibility for this to be a remote position.

Role responsibilities:

Working directly with the digital director to define the delivery of online experiences

Collaboration with internal staff and 3rd party agencies understanding brand value and upholding brand standards

Owning the Customer Experience plan including optimisation

Contributing to the vision and roadmap

Leading and project managing new experience requirements

Launching campaigns and new propositions

Working alongside the digital team, development team, SME's and 3rd parties

Experience required:

Extensive experience working with internal teams and digital marketing agencies

Excellent reporting/analysis skills

Previous work history with Google Analytics

Knowledge of SEO/Paid search

Retail background

E-Commerce

Customer Experience

UI