Junior Support Engineer

Job Title: Junior Support Engineer
Contract Type: Permanent
Location: Stoke on Trent, Staffordshire
Salary: £24000.00 - £28000.00 per annum
Reference: BBBH21519_1579606214
Contact Name: Sean Garbutt
Contact Email:
Job Published: January 21, 2020 11:30

Job Description

Junior Systems Support Engineer


Up to £28,000pa

Are you looking to develop your skills and take the next step in your career? My client is a market leading, global organisation and are looking for a Junior Systems Support Engineer to join their team.

You will be an important part of the team that looks to deliver great customer care by going the extra mile to keep the cogs turning or providing any necessary support they may require.

This is a fantastic opportunity for an enthusiastic individual who is passionate about the work they are delivering and working closely with key customers and stakeholders.

Main Responsibilities

  • Identifying and explaining why specific data has been returned by a business process by using a variety of techniques.
  • Documenting incidents and contributing to the team's knowledgebase.
  • Investigating failures in processes, typically SQL agent jobs or stored procedures.
  • Analysing and interpreting a wide range of different data across the departments.

Essential Experiences & Skills

  • Degree in a Computing or related discipline or commercial experience with SQL Server (2014+)
  • Analytical and methodical approach to investigation
  • Ability to provide clear documentation
  • Good T-SQL
  • Perform troubleshooting using SISS and SSRS