Junior User Researcher

Job Title: Junior User Researcher
Contract Type: Contract
Location: England
Salary: £25 - £27 per hour + inside IR35
Start Date: ASAP
Reference: BBBH29135_1641916504
Contact Name: James Norval
Contact Email:
Job Published: January 11, 2022 15:55

Job Description

User Researcher - Central Government

(Junior level, 1-2 years experience minimum)

  • DBS check before starting
  • Remote working
  • £25 - £27 per hour, 37 hours a week (Contractor post - Inside IR35)
  • Take home pay: £2800/£2900 per month
  • Until 31st March 2022 (end of central Government financial year, likely to extend)
  • Deadline 12 noon 14th January 2022

Job Description:

Do you want to help the UK and other countries report progress towards achieving the UN Sustainable Development Goals by 2030?

In 2015, the world signed up to take action to end poverty, protect the planet and ensure that all people enjoy peace and prosperity by 2030 - through the United Nations Sustainable Development Goals (SDGs). There are 17 Goals covering all the issues that our planet and global population is facing.

This is an exciting opportunity to work on a high profile global project led by the United Nations. The post offers opportunities to work with colleagues in the UK and internationally.

The team are looking for a User Researcher to join our data website development team, who are responsible for the development of the UK data site, the development of Open SDG and capacity building work supporting other countries adopting Open SDG.

You will be an empathetic and inquisitive researcher who is able to provide feedback to service design and development teams.

You will contribute to the raising profile of evidence-based research and incorporate this into your work. You will be confident in making decisions and can recognise when to ask for further guidance and support.

Our team has created an open and collaborative working environment where we lead and communicate an ambitious vision and set of bold deliveries. We are looking for a passionate User Researcher who can proactively lead knowledge sharing and contribute to communities with a view to developing and improving the community.


Planning, designing and conducting research sessions with a range of users with diverse needs to support the design and development of services.

Produce research artefacts to help describe the problem domain and move toward solutions and stories for delivery including personas, blueprints, journeys, user stories and more.

Work with colleagues to ideate potential solutions through empathising with users and understanding and defining needs, ideating, prototyping and testing solutions.

Develop and assure good user research practices.

Be the voice of the users; conduct research to gather insights in order to inform continuous improvement.

Advocate for inclusive practices and help teams design and deliver accessible ensures that services that work for all users.

Work, and develop positive relationships with the team.

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