Lead User Research - Government

Job Title: Lead User Research - Government
Contract Type: Contract
Location: City of London, London
Salary: £550 - £650 per day + (Outside IR35)
Start Date: ASAP
Reference: BBBH25903_1613502332
Contact Name: Rhiannon Lawrence
Contact Email:
Job Published: February 16, 2021 19:05

Job Description

Lead User Researcher

3 months
Location: Working from home then working in London once restrictions are lifted
£550 - £650 a day through your limited company. Outside IR35

Working with a division of central government, we are currently recruiting for a Business Lead User Researcher. As a Lead User Researcher you will Provide User Research expertise within a small team of User Researchers that works within a wider team of Designers, Analysts and Developers to build a range of digital products across the organisation. The main products in scope focus on extracting value from data sources to drive better decision-making.


  • Familiarise yourself with the project's user research work to date and devise a strategy of moving the work forward.
  • Plan, design and conduct user research sessions on a regular basis, testing both high-level concepts, and aspects of the service as it is designed and developed, and developing and maintaining a picture of the users.
  • Collaboratively analyse the findings of user research to identify common themes and points of user contention.
  • Use findings of user data to work closely with designers and analysts to iterate the developing service.


  • Taking a lead User Researcher role within a team.
  • Setting research direction and mentoring junior user research colleagues.
  • Some of whom are new to profession; managing team dynamics and holding sufficient authority to effectively challenge points of design without alienating individuals.
  • Working within an agile project environment.

Next steps
If you are a Lead User Researcher and this role sounds of interest and hold the relevant experience, please don't hesitate to send in your CV.

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