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Mailbox and Scheduler Administrator

Worcester, Worcestershire
£200 - £250 per day
Job Type
Taijaan deCordova
  • Mailbox and Scheduler Administrator (Digital Service Transformation)
  • Must be eligible for clearance
  • Outside IR35
  • Worcester - 3 days a week onsite

Our Midlands-based, public-sector client is looking for a Mailbox and Scheduler Administrator for an initial 6-month statement of work which will be a blend of remote and onsite working.

This role sits within the business engagement team and plays an important role in communicating to users throughout the migration.

The role:

  • Monitor and respond to all the emails Digital Service Transformation Shared Mailbox.
  • Engage with the relevant SME's or teams to capture and articulate the responses.
  • Attend the daily Migration team calls.
  • Create Guides based on the gaps identified through the User communications.
  • Update the FAQs based on the gaps identified through the User communications.
  • Update the Issues log, Master Schedule (Excel) and Service Now where required.
  • Send out and manage the User comms and update the Master Schedule to track comms.
  • Consult with multiple departments, stakeholders' vendors and technical experts to set up assignments, tasks and subtasks for business pilot and subsequent roll-out.
  • Develop, implement, and maintain an effective scheduling management system for EUE Project (Using KeyedIn reporting tool).
  • Provide the Risk documentation in collaboration with the other DST projects.
  • Assist in key document production for EUE/DST status, progress and scope content.
  • Coordinate project timelines with internal departments and external stakeholders.
  • Monitor project timelines and deadlines and report as necessary.
  • Identify potential project schedule delays and facilitating intervention in a timely manner.
  • Evaluate performance and prepare project progress reports.
  • Accommodate any updates and changes to schedules as required.
  • Recommend actions to keep project within time as and when required.
  • Keep DST/PMO/stakeholders informed of project timelines and deadlines
  • Document project schedule processes and risk management and maintain records.

is is of interest, please apply below!