- Security Cleared (NPPV or SC) Widows 10 / O365 rollout
- Large, complex multi-site infrastructure transformation.
- Initial 6 Months **OUTSIDE IR35**
Working with a division of central government based throughout Gloucestershire, we are looking for **security cleared** Windows 10 Support Engineer with specific expertise in Microsoft / Windows / Office 365 rollouts.
You will work as part of the Transformation Programme on a large scale migration from existing shared infrastructure to a mixed cloud solution. You will act as a Microsoft SME supporting day to day issues that may arise from you work around an Office 365 / Windows 10 rollout.
What you will be doing
Working across a multiple site infrastructure, you will be responsible for the plan roll out, transition and continuing support of Office 365 / Windows 10.
You will provide 3rd line support capability, carrying out appropriate customer problem solving activities, enlisting external support when necessary.
Help create new knowledge base articles to share information for reuse throughout the team and customer base (where necessary).
You will deliver an effective, high quality service to the organisation and all its customers. Research customer issues in a timely manner and follow up directly on recommendations and action plans.
- Microsoft Office 365 / Windows 10 / Active Directory expertise.
- Central government IT procedural process and protocol experience.
** Active Security Clearance ** (NPPV or SC level clearances)
If you currently hold active security clearance and this role sounds of interest, please don't hesitate to send in your CV.
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