Senior Insight Analyst

Job Title: Senior Insight Analyst
Contract Type: Permanent
Location: Liverpool, Merseyside
Salary: £40000.00 - £45000.00 per annum
Start Date: ASAP
Reference: BBBH27261_1633276118
Contact Name: Jessica Jolly
Contact Email:
Job Published: October 03, 2021 16:48

Job Description

My market-leading and customer focused client in Liverpool are looking for a Senior Insight Analyst to work with the Head of Insight to support the business with an analytical response to customer data queries.

*This role will be hybrid office/home each week*

Your role will invole:

- Produce and support the trading and product team through analysing behaviour

- Use their analytical tools (Power BI, SQL Server & Google Analytics)

- Proactively provide insight to identify retention opportunities

- Do In-depth analysis of all aspects of the digital experience

- Identify areas to improve customer experience

- Create reports and dashboards to monitor promotional activity

- Identify and drive customer lifetime value

- Work with key stakeholders to create reports to keep a measure performance and provide action plans

Knowledge Skills & Experience.

- Computer / Mathematics degree with statistical or probability modules

- Advanced SQL skills with proven commercial experience

- Strong analytical skills with the ability to transform data into consumable actionable insight.

- Excellent communication skills, with a strong personality and ability to communicate with internal and external stakeholders.

- Experience working with large data sets is essential.

- Passion for digital channels, with knowledge of Google Analytics (desirable)

Benefits include:

  • 25 days holiday per year + bank holidays
  • Bonus scheme (10%)
  • Free car parking
  • Life Insurance
  • Pension- 6% employee contribution and 8% employee contribution
  • Onsite restaurant

This is an excellent opportunity for someone to step up within their analytical career and get the opportunity to work for a really interesting organisational and some great technology.

If you would like to be considered please apply with your latest CV and I will be in touch with suitable candidates.