Service Designer

Job Title: Service Designer
Contract Type: Contract
Location: Leeds, West Yorkshire
Salary: £440.00 - £450.00 per day
Start Date: ASAP
Reference: BBBH22071_1584098725
Contact Name: Kate Derrick
Contact Email:
Job Published: March 13, 2020 11:25

Job Description

Our Client is looking for an experienced Service Designer.

Successful candidates will have:

  • At least 2 to 3 years experience as a Service Designer or Systems Thinker.
  • Experience solving design and research challenges through collaboration and user participation.
  • The ability to translate research insight into opportunities and solutions for service users via the application of design research methods e.g. user journeys, services mapping, prototyping etc.
  • Ability to develop hands on interaction design solutions for the products that enable the service.
  • A diverse set of methods & tools that allow them to illustrate the opportunities to improve specific service components and touch-points.
  • Appreciation for and demonstrated ability to connect design solutions to pragmatic implementation.
  • A belief that a focus on people is fundamental in creating inclusive policies, products and services for social impact.
  • Have a design-related degree or experience on a product, interaction or UX design role.
  • Define elements - layout, design patterns, controls and actions
  • Eligible for SC Clearance.


  • Have experience of working directly with front-end code to update prototypes - skills in HTML, CSS and java script aren't essential, but all our designers learn the basics.
  • Be able to write for user interfaces.
  • Have demonstrable experience of collaborating on designs with a software engineer.
  • Have demonstrable experience of working in technical teams in complex environments.
  • Be able to manage other people's work, including planning work and checking it to make sure it's consistent and appropriate across products and services.

** Applicants must be eligible for SC Clearance **
Security Clearance (SC) is the most common type of vetting process. Transferable between government departments, it covers a wide range of jobs from IT and health to government, MoD, defence and private sector.

To gain (SC) clearance you will normally need to have been a UK resident for a minimum of 5 years, and will need to successfully complete all stages of the vetting process which includes: Baseline Personnel Security Standard. Departmental/Company Records Check. Security Questionnaire.