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Service Designer - Agile - Remote

Location
North West England, England
Salary
£500 - £600 per day
Job Type
Contract
Ref
JT 300_1600963762
Contact
Jack Thorne
Posted
26 days ago

Service Designer -

Remote - INSIDE IR35

Contract - 6 month £500 - £600 p/d

We are currently looking for a Service Designer to work for a civil service organisation. This is an initial 6 month contract with extensions, working remotely.

Apply knowledge in human factors, ethnography, and the user-centred design process to product and service design in an iterative development environment.

Use findings of user data to work closely with designers and analysts to iterate the developing service. Manage business relations with usability and market research agencies to support necessary research processes. Managing team dynamics and holding sufficient authority to effectively
challenge points of design without alienating individuals;

Working within an agile project environment, and maintaining effective performance in
difficult and challenging circumstances;

Quantitative research methodologies. Proven experience of gathering user requirements for web based services;

Managing, executing and analysing usability test and research sessions; working in an agile development environment with User Experience teams, designers and developers to create new digital products and services;

Audience modelling and developing design personas. Degree in HCI/Usability/Cognitive Psychology/Market Research or related field.


Experience across web content, tools and transactional services, especially
those with complex user journeys. Experience within a research and digital
environment

If you'd like to hear more, please get in touch.