Service Desk Manager - INSIDE IR35

Job Title: Service Desk Manager - INSIDE IR35
Contract Type: Contract
Location: Oldham, Greater Manchester
Salary: Up to £450 per day + INSIDE IR35
Start Date: ASAP
Reference: BBBH28099_1631784416
Contact Name: Kelly Goddard
Contact Email:
Job Published: September 16, 2021 10:26

Job Description

Service Desk Manager £450 per day INSIDE IR35 - Oldham

I am currently looking for an experienced Service Desk Manager to help support a large organisation going through change over the next 12 months.

Role Responsibilities:

  • Managing and developing the Service Desk
  • Problem and incident management
  • Knowledge management
  • Producing monthly reports for executives
  • Building relationships with wider teams

Experience Required:

  • Previous experience of managing a service desk and a team up to 15 people
  • Strong experience managing major incidents
  • Ability to implement best practises for service desk
  • Excellent reporting skills
  • Customer communication skills