Service Desk Team Lead

Job Title: Service Desk Team Lead
Contract Type: Permanent
Location: Bristol, England
Salary: £28000 - £32000 per annum + Excellent Benefits
Reference: BBBH21275_1577187086
Contact Name: Simon Broderick
Contact Email:
Job Published: December 24, 2019 11:31

Job Description

Service Desk Team Lead

The Role

Are you looking to take the next step in your IT support career? Would you like the chance to have an impact, be challenged and make a difference? We are currently recruiting a Service Desk Team Lead for a national, household-name company with offices in North Bristol.

You will use your skills in a wide range of technologies including:

  • Active Directory
  • Group Policy
  • DNS
  • DHCP
  • Windows Server 2008 R2, 2012 R2 and 2016 (virtual/physical)
  • Windows 10
  • Microsoft Teams
  • VEEAM Backup and Replication
  • LAN Networking - Wired and wireless (Meraki, Cisco, Dell, HP)
  • Dell Server Hardware (iDrac)

Experience of the below is advantageous, but otherwiuse you will be given training in:

  • ITIL Foundation
  • SharePoint
  • MS Exchange
  • VMWare
  • ServiceNow ITSM
  • Solarwinds
  • Powershell
  • MCSA: 2012 / MCSA 2016
  • CompTIA A+ / CompTIA N+

The Company
They are the most profitable company in the UK in their sector, currently growing very quickly through the acquistion of small independent competitors.

About You
You will be passionate about software development and technology, looking to move somewhere that offers training and progression. Prior experience of service desk team lead duties formally or informally is a plus but not a requirement.

What You Get
A competitive salary and an outstanding career plan, with all the training and support you need to progress and succeed. The company has a great track record at promoting from within and how quickly you progress is completely down to you. Flexible working and working from home are possible once you are up to speed. Office hours are 8am-4pm.

Apply Now
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