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ServiceNow Process Lead

Job Title: ServiceNow Process Lead
Contract Type: Contract
Location: England
Industry:
Salary: £500.00 - £600 per day
Start Date: ASAP
Reference: BBBH26846_1619603116
Contact Name: James Nelson
Contact Email: james.nelson@talentinternational.com
Job Published: April 28, 2021 10:45

Job Description

This role is joining an organisation right at the beginning of a major overhaul of existing processes and implementation of ServiceNow. This is a global project and this role will exist in the heart of the overall agenda

  • You will be leading the discovery and analysis of current service management process and procedures
  • Ultimately managing the process of designing and implement best in class IT service standards and processes that will be adopted globally
  • Working closely with Transformation Project Managers on obstacles and initiatives
  • Working closely with global hubs on cost reduction and service improvement opportunities

Experience of similar projects and implementation of ServiceNow would be a huge benefit