Support Analyst

  • United Kingdom
  • South West
  • Permanent
  • £28000.00 - £30000.00 per annum

Support Analyst

A successful business based in Bristol is looking for a Support Analyst to provide technical and operational support to their customers, field teams and internal colleagues acting as point of contact to resolve queries.

You will be responsible for their portal, responding to issues/requests from teams and prioritising appropriately and documenting operational support processes.

This is a great opportunity to further develop your experience with the opportunity to progress within the business.

Skills required

  • Good Verbal and Written Communication Skills
  • Basic SQL
  • Data Analysis
  • Excel
  • ITIL and familiarity with the Atlassian family of products (Jira/Confluence) is desirable

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