Technical Lead (Customer Facing)

Job Title: Technical Lead (Customer Facing)
Contract Type: Contract
Location: Scotland
Salary: £450 - £500 per day + Outside IR35
Start Date: April 2021
Reference: BBBH26236_1615810343
Contact Name: Zoe Latuszka
Contact Email:
Job Published: March 15, 2021 12:12

Job Description

Technical Lead (Customer Facing)
6 months
£500 per day. Outside IR35
Homeworking for foreseeable future.
When the risk of COVID infection is eliminated or much reduced, we envision that many of the team and community activities will take place at our Edinburgh or Glasgow offices, for at least part of each week

An experienced software engineer is required to provide hands-on technical leadership to an agile development team within Registers of Scotland's Customer Facing domain, and to act as a conduit between the development team and the Architecture Steering Group, helping to define and refine best practices, standards and architectural principles

Main Objectives
· Lead the design, development and architecture of a replacement for RoS' existing Reports Portal, ultimately enabling the retirement of the legacy system.
· Lead the design and development of a new payment management system for land searches to simplify the customer journey and provide streamlining of internal payment processes.
· Lead the successful migration of ScotLIS and the Digital Submission Service from the on-prem Openshift platform to a platform hosted on AWS

Additional Services

  • Lead the continued development and support of Customer Facing products in line with the product and architecture roadmaps, including ScotLIS and the Digital Submission Service.

· Collaborating with colleagues from Product Management and Service Design to prioritise the backlog by providing insight into the architectural roadmap and the technical benefits that changes will achieve
· Extend and sustain the high-quality support procedures, dashboards, monitoring and deployment capabilities to ensure the team can continue to improve services via feedback
· Technically lead the development team in both their tactical and strategic work to ensure the team delivers a cohesive solution that is well-architected and designed in line with RoS engineering principles and best practices.
· Actively participating in the RoS Architecture Steering Group and wider community, ensuring that architectural and engineering principles and best practices are defined, understood, agreed and adhered to.
· Actively participating in all team events, leading where specialist knowledge in required, and supporting the team to improve their process through inspection and adaptation.
· Building and maintaining an agile culture of continuous delivery and improvement, with a focus on frequently releasing high quality, tested, working software.
· Creating and maintaining an appropriate level of documentation, including architectural roadmaps and technical options assessments that can be effectively used to communicate to the team and wider stakeholders the technical vision of the products.
· Championing ideas/changes/designs that you and/or the team believe are beneficial, influencing peers and key stakeholders as appropriate.
· Ensuring that developed software complies with non-functional requirements, such as accessibility, security, UI/UX, performance, maintainability, deployability, etc..
· Troubleshooting development and production problems across multiple environments and operating platforms, from the AWS-based modern stack to the multiple strands of ETL and database (legacy and otherwise) that underpins the service
· Coaching and mentoring other team members

Some of these services may need to be provided outside of RoS' core business hours (07:30-17:30) in order to ensure continuity of service. The successful supplier is expected plan and manage their working hours accordingly

Essential Skills

  • Java 11
  • Spring boot Microservices
  • Spring Security and OAuth2
  • JavaScript UI frameworks, including React
  • OpenShift
  • Modern devops and CI/CD practices including deployment pipelines and Jenkins
  • Cloud monitoring, telemetry, intelligence tools and processes, including Grafana

Significant and demonstrable commercial experience in the following areas:

  • Technically leading a high-performing, cross-functional development team.
  • Designing, gaining consensus, and implementing technical solutions for software development projects
  • Developing within Digital First or GDS quality standards
  • Ability to engage with stakeholders, understanding context and requirements, from diverse areas of a business including Product Management, Service Design, and Operations
  • Introduction of new or improved processes in development environments
  • Developing solutions using human-centred, research-driven, inclusive design practices
  • Designing and implementing solutions using service and event-based architectures
  • Using testing tools for unit testing, including system test automation frameworks
  • Using written, verbal, and visual communication to explain complex topics concisely to both technical and non-technical audiences

· Incrementally replacing enterprise legacy systems

  • Working in Agile delivery models
  • Defining infrastructure as code
  • Coaching and training other developers and team members

Desirable Skills

  • AWS Lambda, S3, Cloud Formation, Aurora/Postgres, API Gateway, CDK
  • Python 2.7/3.x