Telephone Interviewer x20

  • Europe
  • Contract
  • £14 - £15 per hour + INSIDE IR35

Telephone Interviewers
£14 – £15 per hour. Inside IR35. Paid through a Umbrella Company.
Initial 3 month contract. Potential for extension.

For this role you will be attached to one of our core locations in Newport, Titchfield, Darlington or Edingugh, where presence at one of these sites will form part of the working arrangements agreed with you. You will be expected onsite at least once a week or twice every fortnight, for example.

Within the Social Survey Division, the Telephone Operations is responsible for collecting data that underpins those statistics by conducting a number of telephone surveys with selected addresses across the UK. Telephone Operations is a busy, interesting area employing a diverse workforce of around 200 interviewers working varying shift patterns, including evenings and Saturdays.

TYPICAL ROLE RESPONSIBILITIES

The role will require you to:

* Conduct telephone interviews with members of the public, who have been randomly selected and pre-notified.
* Encourage people to actively take part in the survey.
* Ask survey questions and record the answers on a computer.
* Work on a variety of surveys.
* Complete a Basic Disclosure criminal record certificate

Telephone Operations business hours are as follows:

Mon/Tue/Wed/Thu: 09:00-21:00
Fri: 09:00-20:00
Sat: 09:30-13:30

Hours will be discussed if you are invited to interview. You will not work more than 37 hours per week.

Essential skills:

– Previous interviewing or call-centre experience.
– Excellent IT skills, proficient in Word and Excel and be able to learn new software systems quickly.
– The ability to follow detailed instruction to record data accurately.
– The ability to work independently.
– The confidence and professionalism to converse with a wide range of people with diverse backgrounds.
– The ability to persuade reluctant people to agree to be interviewed.

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Submit your details to the hiring team and attach your resume