Job Description
Test and Transition Manager
Hindlip, Worcestershire - Hybrid working
Permanent
All candidates must have UK residency for the last 3 years for vetting purposes*
This is not a simple challenge; you will need to be resilient, able to handle complexity and ambiguity, and to be part of a department at the centre of both change and operations, working with committed professionals and supporting staff.
The role
As the Test and Transition Manager provide expertise and guidance on test and transition management ensuring all changes to IT services are effectively managed prior to release into the live ICT environment.
- The role interfaces directly with the change teams to ensure the successful adoption of test and transition practices successfully completed for agreed changes, ensuring that the deployed releases and the resulting services meet customer expectations, and verifies that IT operations department is able to support the new service.
- Continuously and proactively seek to improve strategic outcomes for the organisation that provide high quality, value for money, professional change delivery services.
About you:
Experience of supporting high priority and/or complex technical projects through the test and transition process and into support.
Demonstrable experience in supporting organisations through the full lifecycle of transformational change initiatives.
- Knowledge and understanding of Industry Best Practice and relevant guidelines such as ITIL v4.
- Significant working knowledge of relevant ICT technologies, their use and application.
- Excellent all-round ICT knowledge, including proficiency in the use of e.g. Microsoft packages and service management tools.
- Excellent understanding of an ICT service delivery testing and transition practices
- Good understanding of project delivery methodologies, tools and practices
Educated to level 5 or equivalent in an ICT related discipline with knowledge and understanding of industry best practice and relevant guidelines such as ITIL v4
