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User Researcher

Job Title: User Researcher
Contract Type: Contract
Location: Fareham, Hampshire
Industry:
Salary: £400.00 - £500.00 per annum
Start Date: ASAP
Reference: BBBH22450_1586958317
Contact Name: Jack Thorne
Contact Email: jack.thorne@talentinternational.co.uk
Job Published: April 15, 2020 14:45

Job Description

User Researcher

Fareham

Initial 3 month contract

We are currently looking for User Researchers to work remotely for our client based in Fareham.

Main responsibilities

  • Planning, designing and preparing a range of user research activities to support the design, development and continuous improvement of complex services.
  • Carrying out a wide range of user research activities from recruiting participants, preparing discussion guides and moderating research sessions.
  • Leading colleagues to analyse research data and synthesise clear and actionable findings, including working closely with analytics colleagues to create a rich picture of user behaviour.
  • Communicating user research findings to help the team and wider organisation develop a deep understanding of users and their needs.
  • Working closely with product managers, designers and developers to turn user research findings into stories and actions that lead to valuable product and service features.
  • Aligning user research activities with wider plans to inform service propositions
  • Contributing to the wider user research community - including presenting at meetups, writing blog posts and leading on aspects of practice.

Skills and experience

It's essential that you have:

  • Experience of advocating for user research and engaging sceptical colleagues and stakeholders.
  • Experience of helping teams to adopt user centred service design and delivery practices and embed them into their agile workflow.
  • The ability to understand the complex problems a team is trying to solve, and align user research activities to inform decision-making and action.
  • Experience of helping teams adopt a wide range of user research methods, analysis and synthesis techniques and approaches to presenting and sharing findings.
  • Proven experience of introducing new user research methods into a team, and guiding colleagues in the choice and effective application of research methods.

It's desirable that you have:

  • Knowledge of the technologies used to build and operate digital services, and the ability to work closely with colleagues in technical roles and to constructively challenges technical constraints.