User Researcher (Digital Services / Public Sector)

Job Title: User Researcher (Digital Services / Public Sector)
Contract Type: Contract
Location: Bristol, England
Salary: £450 - £500 per day + Outside IR35
Start Date: ASAP
Reference: BBBH22400_1586271229
Contact Name: Richard Hales
Contact Email:
Job Published: April 07, 2020 15:53

Job Description

  • Central Government Project in Bristol
  • Remote initially (due to current climate).
  • 2-6 Month Contract, £450 - £500 - *Outside IR35*

I am currently looking to recruit a User Researcher to join a discovery phased project in the South West. Looking to hire someone to take ownership of workshops, interviews and focus groups. With an ability to use that collected behavioural data and communicate to it stakeholders, in order to impact the projects outcome.

Skills you will need

  • Knowledge of conducting user research with sceptical colleagues and different user groups.
  • Experience of helping teams to adopt user centred digital service and delivery practices.
  • Commercial exposure helping teams adopt a wide range of user research methods, and an ability to present and share findings.
  • Proven experience of introducing new user research methods
  • History of working collaboratively in fast-paced AGILE teams.
  • Passion for web development, digital services and all things software development.

**Ideally exposure working within the public sector (Government, Council, Education or Healthcare)**

The Job

You will be involved in planning, designing and preparing a range of user research activities to support the design, development and continuous improvement of complex services. The successful candidate will lead colleagues to analyse research data and synthesise clear and actionable findings, including working closely with analytics teams to create user behaviour findings. Working closely with product managers, designers and developers to turn user research findings into stories and actions that lead to valuable digital service features.

Next step

If this is something you feel suited to and would like to apply, please send in your CV. Because of the expected volume of applications, we will endeavour to come back to you asap.

Rich Hales

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