UX Designer - GDS Design

Job Title: UX Designer - GDS Design
Contract Type: Contract
Location: London, England
Salary: £450 - £500 per day + INSIDE IR35
Start Date: ASAP
Reference: BBBH21245_1576602637
Contact Name: Eleanor George
Contact Email:
Job Published: December 17, 2019 17:10

Job Description

About the role

The ideal UX Designer is an independent and analytical self-starter with a demonstrated ability to collaborate with product teams to design paths through systems that are usable, useful, and efficient.

This is an opportunity to get involved in the transformation of digital services, to make a difference to UK citizens

Key Responsibilities:

  • Design the way users across the organisation interact with our technology knowledge hub by organising the information display and flow, making the user journey simple, intuitive and effective
  • Translate user behaviour into product structure; categorize content, create a consistent navigation system, and apply useful and intuitive naming conventions within the hub
  • Collaborate with user researchers to identify user needs; determine the hierarchies of
  • information and content flow based on user insights
  • Assess and optimize the performance of design iterations by actively participating in usability testing and interpreting analytics data
  • Contribute to the redesign of the organisation's knowledge bases and associated content templates
  • Collaborate with knowledge managers and content designer to rollout process & procedure changes across the organisation
  • Support the design of user-centric content

Essential skills and experience:

  • Strong understanding and experience with user-centered design principles
  • Deep understanding of and experience with information modelling
  • Experience with card sorting, Treejack testing
  • Familiarity with Sketch, Omnigraffle, Visio, or other relevant tools
  • Ability to make strong recommendations based on industry trends, user research, business
  • needs and technical feasibility
  • Strong written and verbal communication skills
  • Analytical thinking shown through outcomes
  • Ability to work in fast-paced, changing environments
  • Experience managing knowledge base(s) and knowledge processes
  • Ability to engage and consult with a variety of internal and external stakeholders
  • Strong project management skills & highly detailed-oriented

Desirable skills and experience

  • Experience with content-management systems and collaboration tools
  • Ability to manipulate and visualize data in an understandable way

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