IT Support Analyst

  • United Kingdom
  • Central London
  • Permanent
  • £30000.00 - £35000.00 per annum

🌟 Exciting IT Support Analyst Opportunity 🌟

Are you an IT professional with a passion for problem-solving and a desire to grow your career? I’m thrilled to present an exceptional opportunity for an IT Support Analyst role with one of our esteemed clients. This permanent position offers full-time hours in a trendy office setting, providing the perfect environment for your skills to shine.

Role: IT Support Analyst
Type: Full-Time, Permanent
Location: Trendy Office Setting

Key Responsibilities:

  • Provide essential support services by managing tickets across 1st and 2nd line support.
  • Utilize expertise in Office 365, Networking, and IT troubleshooting to resolve user inquiries promptly.
  • Collaborate with a dedicated team to ensure timely resolution of technical issues.
  • Utilize ServiceNow to track and manage support requests efficiently.

Requirements:

  • Demonstrated experience in Office 365, Networking, and IT Troubleshooting.
  • Proficiency in ServiceNow or similar ticketing systems.
  • Strong communication skills to effectively convey technical information.
  • Enthusiastic attitude towards learning and professional growth.

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