Datix Support and Administration Officer
6 weeks initial contract – Immediate start
Hybrid – North London
The successful candidate will assume the role of Systems Support and Administration Officer, providing crucial assistance to the Incident and Datix Manager.
- Collaborate with the Incident and Datix Manager in developing, reconfiguring, and testing the Datix system to meet evolving local and national needs.
- Work with key teams across the Trust to advance the local patient safety incident response framework and monitor Patient Safety Incident Investigations.
- Contribute to the design and delivery of training packages using diverse methods for various staff groups.
- Provide daily support to all Datix users, acting as a point of contact for incident reporting/reviewing.
- Assist in the development of Datix form design and coordinate system upgrades and testing.
- Create, review, and maintain guide sheets and the Datix intranet page.
- Conduct compliance audits, monitor data quality, and participate in data cleansing activities.
- Generate Datix reports and follow up on open incidents.
- Specialist knowledge of Datix.
- ECDL certification.
- Previous experience in the NHS.
- Knowledge of incident reporting systems/systems administration.
- Specialist knowledge of Risk Management and Governance Arrangements.
- Previous experience as a systems administrator.
- Demonstrable IT skills, including data entry, word processing, spreadsheets, and Internet usage.
- Analysis and report writing skill.