Business Analyst

Job Description:

• Business Analyst

• £435 per a day inside IR35
• Hybrid Working: Manchester, Leeds, Newcastle
• 6 Months Initially

About the Role

We are seeking an experienced Business Analyst to help shape and deliver accessible, user-centered digital services within the public sector. In this role, you will research and analyze complex business problems spanning people, processes, information, data, and technology.

Operating in accordance with the Government Digital Service (GDS) Service Standard, you will sit at the intersection of policy, business operations, and technical teamstranslating user and organizational needs into clear requirements, defining success measures, and articulating options to support robust business cases.

Key Responsibilities

• Problem Analysis & Definition: Investigate business problems across people, process, data, and technology dimensions to identify root causes, options, impacts, and measurable outcomes.
• Requirements & User Stories: Elicit, articulate, and translate business and user needs into high-quality user stories with clear acceptance criteria.
• Process & Data Mapping: Model current-state ("as-is") and future-state ("to-be") operational processes and data flows to guide user-centered service design.
• GDS & Service Standard Alignment: Ensure continuous alignment with GDS principles across discovery, alpha, beta, and live service phases.
• Elaboration & Facilitation: Plan and facilitate collaborative workshops and interviews with stakeholders to build consensus, establish priorities, and align technical and business objectives.
• Delivery & Prioritization: Partner with Product Owners and Agile delivery teams using Jira and Confluence to maintain a prioritized backlog and drive continuous value delivery.
• Business Case Support: Support senior leaders by defining options, assessing risks and impacts, and contributing to formal public sector business cases.

Essential Skills & Experience

• GDS & Public Sector Experience: Proven track record of delivering business analysis within central government, local government, or broader public sector organizations following GDS standards.
• Agile Analysis: Strong hands-on experience applying business analysis techniques within Agile delivery frameworks (Scrum/Kanban).
• Facilitation & Elicitation: Experienced in running collaborative workshops, structured interviews, and discovery activities with diverse stakeholder groups.
• Process & Data Modeling: Proficient in mapping complex business processes, data flows, and system interactions.
• Requirement & User Story Specification: Skilled at writing unambiguous user stories, acceptance criteria, and non-functional requirements.
• Tooling Proficiency: Confident user of Jira and Confluence for backlog management, tracking, and documentation.
• Critical Thinking & Problem Solving: Ability to evaluate options objectively, challenge assumptions, and recommend high-impact solutions.
• Stakeholder Management: Exceptional communication skills with a proven ability to bridge the gap between business leaders, policy experts, and technical delivery teams.

£435.00 / day

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