User Researcher

Job Description:

• Role: User Researcher
• Day Rate: £370 per day Inside IR35
• Security Clearance: Active SC Cleared Required
• Location: 2 Days per week on site
• Contract: 6 months with a possible extension

About the Role

We are looking for a proactive, collaborative User Researcher to join a fast paced delivery environment. Working as part of a multidisciplinary team, you will drive evidence based decisions, advocate for the user, and make the complex look and sound simple

Key Responsibilities & Essential Experience

• Research Planning & Strategy: Define research roadmaps, set hypotheses with multidisciplinary teams, and align research activities with broader strategic objectives
• End-to-End Execution: Apply a range of qualitative and quantitative user research methods, define test scripts, and facilitate usability testing
• Research Operations: Oversee recruitment, incentives, software, and tooling setup as required.
• Analysis & Synthesis: Lead data analysis and synthesising, involving your team throughout the process to deliver clear, actionable findings
• Inclusive & Accessible Design: Ensure research considers the diversity of users to make services usable and accessible for everyone
• Embedding UR Culture: Demonstrate the value of user research to sceptical stakeholders and help immature teams embed user centred practices into their agile workflow.
• Remote Collaboration: Comfortably drive continuous research while working alongside distributed teams

Key Skills & Capabilities

• Agile & User-Centred Practice: Hands-on experience integrating continuous research within agile delivery teams. Clear understanding of user centric vs. user led approaches
• Communication & Engagement: Proven ability to present findings clearly, make complex concepts accessible, and advocate for doing the right thing
• Technical Context: Working knowledge of the technologies used to build digital services and an understanding of multidisciplinary team roles
• Strategic Alignment: Ability to connect user insights directly to the core problem the team is trying to solve

Desirable:

• Prior experience on projects relating to data-driven decision-making

£350.00 - £370.00 / day

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