Designing a strong virtual training and induction process

After spending weeks if not months finding that all important new hire, the time has come for them to start. You and your colleagues have invested a lot of time shortlisting, interviewing and deciding on the best person for the role. Unfortunately, this is where onboarding falls short for many companies.

Following the preboarding and onboarding stages, training and induction are important elements of bringing a new hire in to the team, especially when they’re working remotely. Your new team member needs to be across your working processes in order to deliver their best work. 

So what can you do to design a strong virtual training and induction program?

Here are our suggestions:


1. Develop a training plan

It’s a great idea to develop an e-learning system, whereby your new recruit can work through online modules in order to be inducted and trained. This is beneficial for both you and your new team member. They can work through the modules in their own time and take notes to really learn what is expected of them. You can also use this system to introduce them to your culture and values. You want to increase their speed to competency, and this is a great way to do so without sacrificing too much of your own time going through every single detail. This ensures you won’t miss anything, and they will have all the information they need to succeed.


2. Arrange role-specific trainings

It’s often challenging to train remote employees, as real-time communication is usually limited. To effectively train remote workers you should consider:

// Using interactive training courses that are user-friendly and include games and quizzes to boost engagement

// Recording product demos to better explain features through video

// Following up after each training session to answer questions


3. Arrange training with your IT department

Your new remote hires should also be familiar with all things tech. Set up a training session with your IT department to get your team members up to speed on:

// File-sharing applications and cloud backup software (like Box, Google Drive, Dropbox, Carbonite)

// Computer security (for example, how to lock laptops and install antivirus software)

// Password management and data encryption tools to protect their devices


4.  Conduct a WH&S induction

Safety is paramount, even when working from home. Although you aren’t physically in the office, you still need to maintain the health and safety of your team members. It’s a good idea to put together a working from home WHS checklist to ensure your team members are adhering to guidelines as to what constitutes a safe working station. This can cover everything from the workstation set up, to electrical safety, to emergency preparedness. Ask your new hires to send through an image of their workstation and clarify with them whether they are observing each of the guidelines.


5. Keep in touch

Communication and engagement shouldn’t stop just because training and induction have been completed. You want to ensure you continue to engage with your new hires. Check in regularly to see how they are settling in and make yourself available to answer any questions they may have. Ensure they feel as though they are part of a team. For more tips on how to welcome your new remote hire, make sure to check out our Guide to Virtual Onboarding.

At Talent, we’re professionals in digital and tech recruitment. If you’re looking for new people to join your team, get in touch with us today.