Supporting supply chain and eCommerce for a luxury fashion leader

  • Client
    Ralph Lauren
  • Industry
  • Location
  • Projects
    Supply Chain, WMS, eCommerce, Finance, SAP

London was calling for Ralph Lauren

Towards the end of 2020, Ralph Lauren made some organisational structure changes that resulted in new job opportunities opening in their London offices. With much of their management team based in Switzerland, they didn’t have a strong enough connection to the UK candidate market to successfully engage with talent.

To keep a prestigious brand like Ralph Lauren ahead of the game, they needed highly experienced tech and digital people with a strong understanding of the global retail industry. The business analysts and project managers would be covering the whole of Europe which meant they would need to understand different languages, unique markets and varying cultures.

To add to the challenge, the hiring managers are stretched thin and have very little time to navigate the global recruitment processes Ralph Lauren have in place.

  • Key hires
  • Project Managers
  • Business Analysts
  • EDI Analysts
  • Supply Chain BAs
  • Finance BAs

Tech skills in retail

Retail talent with tech and digital skills can be hard to find – they need to understand the systems, the fast-paced digitalisation of retail services and the nuances of the industry. Working with such a prestigious brand, the candidates would also need to be extremely quality driven and able to handle unique projects with care and clever prioritisation.

On top of this, Ralph Lauren have a powerful vision for their global team – their values for respect, individuality and possibility mean that new talent need to be collaborative, innovative and work well within their diverse culture.

This project needed a specialist, somebody who understands the retail world, know the tech and projects, and can accurately assess candidate suitability for the role and environment.

  • Retail hiring experts

    To Ralph Lauren got the best attention, an account manager with over 15 years' experience in tech and digital transformation in the retail sector headed up the project, supported by select members from our global Talent Squad to ensure no stone was left unturned in the search for experienced candidates. Over the years, they have helped clients across the retail sector hire tech and digital experts for all sorts of BAU and project roles. Because of this, they have built a powerful and diverse community of talent and use market mapping, targeted campaigns and headhunting techniques to identify, shortlist and attract the right candidates.

Cutting out recruitment admin is key for hiring managers

With so much on their plate, the hiring managers at Ralph Lauren have very little time to manage all the admin involved in a recruitment process.

We designed some quick fix strategies to help with this, speeding up the time to hire and improving the candidate experience. This included consulting on the recruitment process, best practice and onboarding support.

To ensure shortlisted candidates have the right skills, personality and approach to work that Ralph Lauren need, a robust screening process was developed to identify who would align with the client’s ethos and quality driven approach. CVs are presented within 48 hours of receiving a request and we have pre-scheduled calls to review and make decisions on CVs.

Are you a retailer looking for tech and digital talent?

We can support you with a range of skill sets and job types from Retail Operations and Supply and Logistics through to Marketing, Design and Software Development.